At Fiji Patios Design, we prioritize the protection of your privacy and the security of your personal data. This privacy policy explains how we collect, use, share, and protect your personal information when you use our website, www.fijipatiodesign.com.

By accessing our site, you agree to the terms of this privacy policy.

1. What Data Do We Collect?

We collect personal data when you interact with our site. This includes information you provide directly and data collected automatically.

1. a) Data Provided by the User

• First and last name
• Email address
• Phone number
• Postal address
• Other information you choose to share with us through contact forms, newsletter subscriptions, or other inquiries

1. b) Automatically Collected Data
   We collect information on how you use our site through cookies and similar technologies:

• IP address
• Browser type
• Pages visited
• Browsing data (visit duration, page interactions, etc.)

This data is primarily collected for analysis and site improvement purposes.

2. Why Do We Collect Your Data?

We collect and use your personal data for the following reasons:

1. a) Managing Orders and Purchases

• Processing payments and deliveries
• Confirming your order, sending invoices, and tracking order status

1. b) Communicating with You

• Responding to your inquiries, questions, or customer support requests
• Sending you information related to your orders or requests
• Informing you about new products, promotions, and special offers if you subscribe to our newsletter

1. c) Improving User Experience

• Analyzing how you use our site to enhance our services, usability, and performance
• Personalizing content and advertisements based on your preferences

1. d) Legal Compliance

• Meeting our legal and tax obligations
• Preventing fraud or other illegal activities

3. How Do We Use Your Data?

Your personal data is processed confidentially and used solely for the purposes for which it was collected. We do not use your data for purposes other than those mentioned in this privacy policy.

4. Sharing Your Data

We do not share your personal data with third parties except in the following cases:

• Service Providers: We may share your data with third-party service providers who assist us in managing orders (e.g., delivery companies or payment processors). These providers have access to your data only as necessary to perform their services.
• Legal Compliance: We may disclose your data if required by law or to protect our rights, security, or the safety of users.
• Cookies and Advertising: Third-party advertising partners may collect data through cookies to personalize ads. This information does not personally identify you.

5. Your Rights Regarding Your Personal Data

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right of Access: You can request a copy of your personal data that we have collected.
• Right to Rectification: You can ask us to correct any inaccurate or incomplete personal data.
• Right to Erasure: You can request the deletion of your personal data under certain conditions.
• Right to Object: You can object to the use of your personal data for specific purposes, including direct marketing.
• Right to Data Portability: You can request the transfer of your data to another data controller in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: If you have given consent for data processing, you can withdraw it at any time.

To exercise these rights, please contact us by email at [email protected] or by mail at Fiji Patio Design, Cami de Sa Torre, 6 – 07159 Andratx, Islas Baleares.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from loss, unauthorized access, disclosure, alteration, or destruction. However, no security system is infallible, and we cannot guarantee absolute security.

7. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience on our site. For more information about the use of cookies, please refer to our Cookie Policy.

8. Data Retention

We retain your personal data for as long as necessary to fulfill our services and manage our legal obligations. For example, order-related data is retained for 10 years for tax and accounting purposes.

9. International Data Transfers

Some of your personal data may be transferred to and stored in countries outside your country of residence, including within the European Union or the United States, depending on the service providers we work with. We take necessary measures to ensure these transfers comply with applicable data protection laws.

10. Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will be posted on this page, along with the date of the latest update. We encourage you to regularly review this page for any updates.

11. Contact Us

If you have any questions or concerns about the protection of your personal data, or if you wish to exercise your rights, please contact us:

• By Email: [email protected]
• By Mail: Fiji Patio Design, Cami de Sa Torre, 6 – 07159 Andratx, Islas Baleares

Last Update: October 1, 2024